1. Honor Thy Seller and Buyer
Without sellers and buyers, auctioneers are like that proverbial tree that
falls in the deserted forest. Above all, we are grateful to the people who
bring merchandise to us to be sold and to the people who purchase that
merchandise.
2. Thou Shall
Provide Good Service
Good service is the hallmark of a good auction. No customer
should suffer inconvenience or insufficient service. Our staff works as a
team to insure your satisfaction.
3. Thou Shall
Advertise Truthfully
The auctioneer has a duty to two parties: the seller and the general public.
The seller deserves a zealous advertising campaign and the public deserves
the truth without any misleading statements. Again our team together under
the direction of our in-house marketing director, art director and web
designer researches, creates and plans not only above board campaigns but
ones that get the job done right.
4. Thou Shall Not
Lie, Cheat, or Steal
A good auctioneer always discloses any conflicts of interest.
5. Thou Shall
Accurately Represent Thy Merchandise
Every mother's wise admonition is applicable here: If you can't say anything
nice, don't say anything at all. We believe we must always accurately
represent the merchandise we are selling. No buyer should be tricked.
6. Thou Shall Treat
Absentee Bidders Fairly
An absentee bidder should be treated fairly and given special consideration.
Absentee bidders should be on even footing with bidders present at the
auction.
7. Thou Shall Not
Bid
When an auctioneer bids himself at a sale he is conducting, he is cheating
the next highest bidder (see Commandment #4 above). Even though such bidding
may be legal, it is certainly not ethical and cannot look good to the public
who came to spend their hard-earned money at the auction.
8. Thou Shall
Conduct an Efficient Sale
Auctioneers, bidders, and sellers all have more to do than time to do it in.
An efficient bid helps everyone make the most of their time. An auctioneer
can guarantee an efficient sale by being well-prepared and well-organized.
Our many years of experience have taught us how to make things go as
smoothly as possible.
9. Thou Shall
Provide Comfort
A comfortable audience is a must for a successful auction. The auctioneer
should provide all he can to guarantee the comfort of his audience. People
are much more likely to buy if they are relaxed. We try to provide where
appropriate comfortable seating, concessions or complimentary hors dourves.
One thing you can be assured will be at every auction is our friendly staff
ready to answer any questions and alleviate any fears.
10.Thou Shall Be
Professional
A professional auctioneer
dresses like a professional and more importantly acts like a professional.
The auctioneer should be in control, be respectful of everyone, know his
business, and always be honest personally and professionally.
